The single transport ticket together, towards simpler, more ecological mobility accessible to all
Floriane Torchin, Director of Rail and River Transport and Ports within the Directorate General of Infrastructure, Transport and Mobility: " 'The creation of a "Single Transport Ticket" is a flagship project for DGITM and mobility organising authorities. The aim is to significantly simplify travellers' lives. This initiative embodies our commitment to addressing intermodal mobility challenges by promoting accessibility, sustainability and innovation. With the support of project management assistance, the roadmap and next steps for the "Single Transport Ticket" project will be co-constructed, in close liaison with mobility organising authorities and transport operators."
A transformation guided by law
The enactment of the Mobility Orientation Law (LOM) in December 2019 paved the way for a profound overhaul of transport policy in France. Its objective? To make daily travel simpler, more economical and more environmentally friendly. The 'Single Transport Ticket' project aligns perfectly with this dynamic.
An alliance of experts in service of Innovation
Three major players - Nextendis, Talan Consulting (Talan Group), and Cloix-Mendes-Gil - have joined forces to meet this challenge. Their collaboration provides DGITM with comprehensive expertise driven by technological innovation in service of usage and governance innovation. Each consortium member brings key competencies that, when combined, enable support for the project at every stage and for each of its challenges.
Nextendis will provide expertise on the technical aspect of the Single Ticket Project. 'The Single Ticket Project presents a significant technical challenge to offer nationwide interoperability. We will need to build a shared distribution solution accessible to all territories while leveraging existing distribution components. In any case, work will be needed to ensure existing ticketing solutions and equipment comply with open standards adopted by all. It is our ambition to support DGITM and all partner mobility organising authorities in this implementation for their own benefit and that of their users.' Jean Philippe Amiel, Nextendis Founder
Talan Consulting, an entity of the international technology innovation and transformation consulting group Talan, will lead two priority areas: marketing and communication expertise applied to user journeys, and project governance from the experimental phase to the nominal phase.
Blandine de Leiris, Director at Talan Consulting (Talan Group), discusses the challenge of creating this new Ticket. 'This is about offering truly disruptive innovation to users and Organising Authorities. It will bring real value to the shared transport experience. The success of the national mobility single ticket application, which will be tested using Agile methodology in pilot territories, will lie in its ability to reach its audience - those occasional or regular users who don't find satisfactory answers to their travel needs across the national territory and across all modes in the current distribution offering. Pay-per-use could be the flagship of this impact that the Mobility Orientation Law application must initiate.'
The Cloix Mendès-Gil firm will support DGITM on 'the concrete implementation of the LOM for defining and deploying the single ticket in pilot territories. This support will integrate issues related to handling potential public revenues, PSP intervention and intellectual property of the future SNM.' Pierre Manuel Cloix, Founding Partner, Court Attorney.
The contract awarded to the consortium will span four crucial years for the project. From co-designing a national strategy to project management assistance, including technical and contractual expertise. Each component is essential for the success of this ambitious project.
The consortium will provide answers to numerous questions ranging from value proposition, governance at local and national levels, to digital, technical, legal and contractual solutions. All this with ongoing dialogue with mobility organising authorities and all stakeholders.
Next steps: towards simplification and unification
The single transport ticket project has initiated collective work with all mobility organising authorities towards nationwide interoperability of distribution systems. The numerous discussions have led to joint reflection on fundamental issues and established the necessary foundations for this project's realisation. This reflection has identified bottlenecks to resolve together, as well as opportunities for collaboration and interest around the project, particularly the need to simplify inter-regional travel for users, and also, for mobility organising authorities, to facilitate opening their ticketing sales channels to third parties (in connection with Article 28 of the Mobility Orientation Law and the opening of regional train services to competition). I want the project to be successful for users, the mobility organising authorities we work with, and the entire ecosystem.' Patrick Gendre, Deputy to the Assistant Director of Multimodality, Innovation, Digital and Territories within the Directorate General of Infrastructure, Transport and Mobility
In any case, the aim is not to overhaul dynamics already in place at the local level, but rather to create a 'national commons', centralising information and access to all transport offerings in France. The final objective is clear: remove barriers for users and offer them the right to travel with complete simplicity.
The Nextendis – Talan Consulting (Talan Group) - Cloix Mendès-Gil consortium will support the DGITM project team to launch, in a few weeks, a consultation to develop the national multimodal digital solution. The pre-information is already available here. Experimentation will begin in 2025 across several pilot territories with the cooperation of initial volunteer urban and regional mobility organising authorities, whose names were revealed during the operational steering committee at the end of May. All parties involved in the single ticket project, particularly mobility organising authorities (AOM), are invited to participate in working groups whose main objective is to strengthen interoperability between different geographical areas and transport modes available to travellers.
Together, towards a future where transport is simple, ecological, and accessible to all.
Together, towards a future where transport is simple, ecological, and accessible to all.
For more information about the 'Single Transport Ticket' project or the Nextendis, Talan Consulting (Talan Group) and Cloix-Mendes-Gil consortium, please contact: Press Contact: Agence Libre Mullenlowe Keïsha Tema Tel: +33 7 63 18 59 03 Email: TalanRP@libremullenlowe.fr
About Talan: Talan is an international technology innovation and transformation consulting group. For over 20 years, Talan has been advising companies and public institutions. The Group supports them and implements their transformation and innovation projects in France and internationally. Present across five continents, the Group expects to achieve a turnover of 600 million euros in 2024 with more than 5,000 consultants and aims to exceed the 1 billion euro turnover mark by 2026. The Group puts innovation at the heart of its development and operates in areas related to technological changes in large groups, such as Artificial Intelligence, Data Intelligence, Web3, Blockchain and IoT. By placing the 'humanist practice of technology' at the centre of its strategy, the Talan group is convinced that technology multiplies its potential for society by serving humans. www.talan.com Consulting | Talan
About Cloix-Mendes-Gil: The Cloix Mendès-Gil law firm supports public authorities in defining and implementing their projects, particularly in the mobility sector. The variety of legal expertise across the firm's different activity poles enables it to provide advice and assistance adapted to projects' purposes and specificities. https://cloix-mendesgil.com
About Nextendis: Nextendis is a consulting firm offering studies, project support and technical expertise in digital services. In the mobility sector, Nextendis primarily supports local authorities in acquiring and evolving their information systems: ticketing, MaaS, RTPI... www.nextendis.com
About the Directorate General of Infrastructure, Transport and Mobility (DGITM): DGITM prepares and implements national land and river transport policy. It is part of sustainable development and energy transition dynamics, favouring the most environmentally-friendly modes and uses in their relevant domains. The digital unit of the Multimodality, Innovation, Digital and Territories Sub-directorate (SDMINT) notably manages public policies for mobility data management by promoting multimodal information development, multimodal digital services development and data sharing, in line with French and European regulatory obligations.
https://www.ecologie.gouv.fr/direction-generale-des-infrastructures-des-transports-et-des-mobilites-dgitm