Retail & Commerce Industry

Helping retailers accelerate digital transformation with unified commerce, automated inventory management, omnichannel strategies, and secure cloud solutions — driving seamless customer experiences and optimized operations for lasting growth.

Canadian retailers risk falling behind as 77% lack an innovation strategy, while successful companies, both in Canada and the US, thrive by leveraging digital solutions and omnichannel strategies. With up to 30% of sales driven by digital channels and most transactions occurring outside physical stores, adopting automated solutions is crucial. 

Talan will guide your retail business transformation with powerful, flexible solutions that support your strategic vision.

Contact us to boost your retail growth

Woman shopping in a clothing store

How We Help Retailers Transform

Strategic leadership

A retail practice with a focused team of experts and strategic thought leadership.

Unified commerce approach

Solution and approach conceived to enable retailers' unified commerce capabilities by merging digital and physical to achieve seamless experiences.

Modular blueprint solution

Complete blueprint solution for retailers enabling full deployment or specific key component activation.

Accelerators for rapid deployments

Pre-conceived best-practice frameworks, tools and applications, ensuring rapid and efficient deployments.

Cloud security and protection

Our industry-leading expertise and capabilities bring unlimited scalability, advanced data protection and security measures at an affordable cost. 

Our Retail Expertise

From optimizing inventory management to building a strong omnichannel strategy, our retail experts support you every step of the way. We help you simplify system management, drive your digital transformation, and deliver standout customer experiences with innovative solutions tailored to the retail industry. These include e-commerce platforms, point-of-sale (POS) systems, loyalty management tools, business intelligence and customer journey analytics, marketing and campaign management solutions, and customer relationship management (CRM) systems.

Chosen technologies

Microsoft Dynamics 365 ERP (Business Central, Finance & Operations)

Talan 's core specialty is unifying all aspects of retail business on a single platform including sales, marketing, service, finance, operations, commerce and HR with Microsoft Dynamics 365 ERP Business Applications and the power of Azure cloud.

SAP Cloud ERP

Talan helps retailers modernize operations with SAP Cloud ERP solutions, including both Private and Public Cloud deployments. These solutions support smart inventory management, real-time analytics, and omnichannel integration. SAP empowers retailers to optimize processes, adapt quickly to change, and deliver superior customer experiences.

Optimizely

Unified retail does not distinguish between online and brick and mortar, nor do customers. Talan helps retailers erase the lines and deliver exceptional customer experiences with industry leading solutions from Microsoft and Optimizely.

Microsoft Dynamics 365 Customer Engagement (CRM)

We'll guide you from the strategy to implementing a CRM solution for a single view of the customer across the shopping journey. CRM is pivotal to standout customer experiences that increase sales and encourage loyalty in a highly competitive market.

Syndigo

With industry-leading Master Data Management (MDM), Production Information Management (PIM), content syndication for eCommerce, and digital shelf analytics, Syndigo is the largest two-sided network for content distribution, delivering accurate information that improves decision-making across the enterprise and accelerates sales on every shelf.

Avalara

Avalara is a reliable and secure tax platform that enables retailers to automatically stay compliant across markets and channels. It offers an extensive network of prebuilt integrations to the most widely used business applications.

Moneris

Moneris offers point-of-sale payment solutions that are tailored to your retail business. Drive sales and build loyalty by providing your customers with frictionless checkout experiences in store and online.

Stripe

Stripe is a complete, unified payments platform for retailers. From mobile and web, to stores, marketplaces and subscription businesses, Stripe's powerful APIs let you accept payments and send payouts globally.

HP Retail POS

HP point-of-sale solutions empower your employees to manage seamless transactions in style. From single payments to receipt printers, barcode scanners and other add-ons, design sleek shopping experiences that impress.

K3 PLM

Get new collections to market and seasonal products into stores on time. K3 is a product lifecycle management platform embedded in Microsoft Dynamics 365 for Finance & Operations to manage products from design to in-store and online availability.

Why Choose Talan?

For over 25 years, our sole focus has been to significantly improve our clients’ profitability. Talan is unique in the market for its in-depth combined expertise in business process optimization and technical solutions implementation. More than 1,500 organizations across Canada have placed their trust in us. 

Choose Talan to gain access to our 250 employees who collectively hold over 200 different certifications in a wide variety of fields. 

Thanks to their expertise gained from online business leaders, our consultants will guide you in integrating your business solutions and your transactional website.

Talan team working as a team with potential customers in the office

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