ServiceNow x Talan
Our experts
Tom JEANNIOT
Directeur des offres ServiceNow
Welcome to Talan! Your need: optimise your internal and customer processes. Our expertise: guiding you to achieve your performance objectives.
Our strategic partnership with ServiceNow is designed to meet the specific needs of your business, offering you powerful and scalable solutions to digitise, automate and optimise your business processes. As a certified ServiceNow partner, we can provide you with recognised expertise and proven know-how to support you at every stage of your digital transformation, from defining your roadmap to operational implementation.
Targeted solutions for your business challenges
Focus on your challenges
Increase customer satisfaction
Connect your customers to the various business lines in your organisation to ensure that their support requests are dealt with proactively, quickly and efficiently.
Give employees the employee experience they deserve
Put an end to employee frustration and improve employee satisfaction with a single point of access to efficient, personalised HR services.
Optimise IT service management
Enable your IT teams to manage all services from end to end, covering all your company's information technologies.
Improve monitoring of IT infrastructure
Optimise visibility of your IT resources and encourage proactivity to gain greater integrity and transparency over the life of your services.
Empower employees and facilitate access to in-house services
Centralise access to all your in-house services, guaranteeing a real user experience thanks to intuitive, practical and user-friendly portals (accessible via mobile, tablet or desktop).
Our experts can support you throughout the entire lifecycle
1. Advisory
Whether you're already a ServiceNow customer or not, we can advise you on how to get the most out of the solution and improve your productivity.
2. Design
Based on your business needs, we carry out the functional and technical design, while respecting the best practices recommended by ServiceNow.
3. Development
We implement the ServiceNow solution, from basic configuration to advanced development.
4. Coaching
We support your teams to help them develop their skills so that they become autonomous in using the solution.
5. Post-project support
We ensure that the solutions we implement are maintained and can be upgraded to meet your needs.
ServiceNow x Talan
Talan has been a ServiceNow partner since 2020. The numerous certifications of our expert consultants and the large number of implementation projects carried out in the insurance, transport, construction and business services sectors have enabled us to acquire a "Specialist" level of partnership. In addition to our consulting and implementation activities, we also resell the publisher's solutions.
Let's take action together
