Microsoft Dynamics 365-CRM
Our Experts
Lucie Grenier
Microsoft Dynamics 365-CRM
Microsoft Dynamics 365-CRM (Customer Relationship Management) helps you automate your sales activities and convert your customer relationships into revenue. It also gives you a 360 degree view of the information. You will be able to maximize your investments in sales, marketing and customer service. Easy to use, Microsoft Dynamics 365-CRM offers comprehensive and integrated tools from first contact to after sale service.
A Flexible Customer Relationship Management Solution
Designed with industry-proven, reliable technology, Dynamics 365-CRM adapts perfectly to your changing needs. This powerful system allows you to build closer relationships with your customers and achieve better profitability with its business applications:
- Dynamics 365 Sales
- Dynamics Customer Insights marketing
- Dynamics 365 Customer service
- Dynamics 365 Field service
Discover How to Strengthen Customer Connections With Microsoft Dynamics 365-CRM
Microsoft Dynamics 365-CRM unifies your experience across all of your organization's activities. The tool integrates perfectly with the Microsoft Dynamics 365 suite of solutions, Office 365, Cortana Intelligence, and many others.
Native integration with Microsoft Dynamics 365 Business Central and Microsoft Dynamics 365 for Finance and Operations provides synergy between your sales and operations teams by centralizing information about your customers, opportunities, submissions, orders, and inventories.
Thanks to this integration:
- Improve automation and accuracy of your sales cycles
- Offer fast, personalized, and value-added service with real-time information
- Fuel sales with targeted marketing campaigns
- Manage complex relationships effectively (partners, distributors, retailers, and suppliers)
- Ensure informed decision-making with diagnostic tools and details
Our Extended Services
Implementation and Upgrades
Implement a solution that meets your needs. Our experts provide assistance and judicious advice on the implementation or upgrading of your IT solutions.
Support
Ensure optimum use of your IT Solutions. Our experts help you to solve incidents quickly and avoid interruption of service.
Why Choose Talan to Integrate Microsoft Dynamics 365-CRM?
For over 25 years, our sole focus has been to significantly improve our clients’ profitability. Talan is unique on the market for its in-depth combined expertise in business process optimization and technical solutions implementation. More than 1,500 organizations across Canada have placed their trust in us.
Choose Talan to gain access to our 250 employees who collectively hold over 200 different certifications in a wide variety of fields.
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