our experience with PUBLIC SECTOR
Facilitating access to public services and improving relations with users are the main current challenges that Public Service are facing. This transformation requires strong quality of services and optimization of internal processes, while taking advantage of new technologies and controlling public spending.
Talan has been assisting clients in Public Services for more than 8 years. Working with major players (ministries, user services, public institutions), we have more than 150 consultants working with pulic sector.
We cover the entire value chain of our clients' business and information systems. We offer services for the following stakeholders.
1. Support to project owners:
- To modernise services for end users and comply to regulatory changes.
- On strategic and operational projects management
We support project owners in business lines, information systems and project managers.
2. Support to IT project owners :
- With Agile transformation projects
- With requirements documentation and project scoping
- Training, coaching, support during the validation and deployment phases
3. Assistance to project managers:
- Management of the implementation teams
- Aarchitecture definition and design engineering
- Acceptance and integration phases
- Setting up service centers
- Design and production